Purplemoon - Contact

Contact by e-mail

You can write directly to support@ppmoon.com, yet we recommend you use one of the forms below - that way we always receive your message and can process it faster, because we know the approximate reason for your request. But please choose the right reason, otherwise it may take longer for us to process it.

General feedback

You just want to give us your opinion and do not necessarily need a reply or urgent support.

Problems or support with your profile

Something on Purplemoon does not work the way you want or need it to and you need tips or support on what you can do to fix it, or you just want to report the problem so we can fix it.

Problems with other users

You want to report another user or have some sort of problem with somebody where we need to get involved.

Your profile name:	change
Your e-mail address:
Urgency:
Your message: Mention who this is about and what exactly happened, so we can follow the story as good as possible.
Security code: With this test we try to prevent abusive requests - we use reCAPTCHA to do that, which supports picture challenges aswell as audio challenges.	Please wait, picture is being loaded... Enter the two words: Enter the 8 digits: Picture too unclear? Show new challenge Do you have a visual impairment? Play audio challenge Show picture with words again instead of the audio challenge

Make a suggestion

You have an idea on what could be improved on Purplemoon - suggestions are not always answered right away, but we always give some thought to the ideas we receive.

Other request

You question has nothing to do with the topics above? Then use this reason.

Address and phone number

Panaxis GmbH
Eichweg 11
5024 Küttigen
Switzerland

Unfortunately, we do not have a public phone number because we lack the ressources for a hotline like that - just write us an e-mail instead. If you want to send us something by post use the address shown on the left side of this text.